Smith Signs must take payment before any physical or electronic product is created for use.

We have an up to five business day turnaround time for products ordered unless another arrangement has been made.

Once a proof has been signed off and placed into production, no changes can be made. If a change has to be made and the product has been completed, the purchaser must purchase a new item.

Smith Signs is not responsible for spelling and/or numerical errors once a proof has been signed off.

Smith Signs has the right to refuse to service anyone.

If additional artwork is requested, the purchaser is responsible for providing the artwork. Smith Signs is not responsible for finding or acquiring logos.

Smith Signs Sign Shop and their employees are not associated with the posting division and can not make repairs to a post order or schedule a delivery. We can pass this information along to the posting division, however, it is wise to notate if such a need is necessary when ordering the product.

Sunrise Sign and Post and their employees are not associated with the Sign Shop division. Please make sure that your orders for signs are CC'ed or a separate sign making email is sent to us to be created.

Smith Signs follows all copyright and branding laws. Please do not attempt to have Smith Signs use any picture, logo, entity, or copyrighted material without permission from their respective owners.

Split payments between two clients are not allowed. Please have one payment ready for your purchase.

Certain products must be built with designated materials. Smith Signs will help guide you to the best choice for your product.

Smith Signs is not responsible for damages that may occur to the product if we expressed that the material is incorrect for the product you are choosing.

Smith Signs will fix or replace any product that the customer is dissatisfied with within 7 days as long as the product is in new condition (has not been used in the field) or the product has OEM material defects.

If requested, Smith Signs will store yard signs and riders. Smith Signs does not store A-Frames or commercial signs.

The purchaser has up to five business days to pick up the product if it will not be stored at our facilities. If the product has not been picked up or arrangements have not been made for a delivery, Smith Signs reserves the right to deliver the product to the address provided when ordering, at the purchaser's cost.