Most orders have up to a 5 business day turnaround time. Approved URL rider orders before 2 p.m. will be available for use, pickup, or delivery the next business day. Orders that are larger than a dozen items will need additional consultation.

If your sign is all text and standard shapes, you can go as low as 100dpi. If you have a any photographs included, we recommend 300dpi. The file formats we accept are: .jpeg & .png for online uploads. If you have a .psd, .pdf, .eps, or .ai document you may email your image here.

The minimum size is 200kb x 200kb for an image. An example of that size of an image could be the "REALTOR" or "MLS" logo. Please use a high quality image when sending your files for upload otherwise the output of the order will not be acceptable.

Please use one of the templates provided to upload your files. Generic templates are depicted by a Smith Signs or Sunrise sign panel logo for the appropriate size for your sign. If you don't see a template for your sign size or prefer to send it to us directly, please click here.

If you are local in the Bay Area, you can arrange for us to deliver your signs to you. If you are not local, we can ship to your desired address and the cost will depend on your location. 

We have an in-house design team available which can design whatever you may need. Please email here for inquiries or you can submit a request on our contact page.

Our office is open Monday - Friday 9 am - 4 pm. We do offer personalized consultations. Please click here to schedule your consult.